Debt Adviser (x2)

Citizens Advice Croydon and Citizens Advice Wandsworth are working together to deliver a money and debt advice service funded by the Money Advice and Pension Service (MaPS). We are looking to appoint two FTE qualified or trainee debt advisers as follows:

Number of Posts: 2 FTE

Hours: Full Time. Part time will be considered.

Salary Range: £27,269 – £33,366 FTE salary depending on experience (Lower rate for trainee, higher rate for fully qualified and MaPS experienced debt advisers).

Contract status: Fixed term until 31^st March 2026 with likely extension

Generous Holiday entitlement and Employer’s Contributions to Pensions

Funded by The Money and Pension Service (MaPS)

ROLE PURPOSE: Provide tailored advocacy, advice and support to individuals and families struggling with debts, and provide them with help to overcome and prevent them from falling into similar situations again.

This is a local service, working with communities within Croydon and Wandsworth.

Qualifications: The successful candidates will ideally have the required specialist debt advice accreditation and have completed training to caseworker level. For trainees, full training would be provided for the right candidate, although some experience of advice giving or knowledge of financial services would be beneficial. We would expect trainees to be actively advising and assisting clients and managing a caseload of debt clients within one month.

Closing date for applications: 9am 2nd June 2025

Shortlisting: 3rd June 2025

Expected interview date: 5th June 2025.  

Interviews will be held at Citizens Advice Wandsworth, Battersea Library, 265 Lavender Hill, London SW11 1JB